Privacy Policy
Last updated: November 26, 2025
This Privacy Policy describes how Pulavor ("we", "us", or "our") collects, uses, stores, and protects information about you when you use our platform available at pulavor.com (the "Service"). By accessing or using the Service, you agree to the terms described in this policy.
1. Information We Collect
1.1 Information You Provide Directly
We collect information you provide when you register an account, complete quizzes or assignments, contact us, or otherwise interact with the Service. This may include:
- Full name and display name
- Email address
- Password (stored in encrypted form)
- Profile details you choose to add
- Messages or inquiries you send to us
1.2 Information Collected Automatically
When you use the Service, we automatically collect certain technical and behavioral data, including:
- IP address and approximate geographic location
- Browser type, version, and operating system
- Device identifiers
- Pages visited, time spent, and navigation paths
- Quiz and test performance data
- Referring URLs and exit pages
- Session timestamps
1.3 Cookies and Similar Technologies
We use cookies, local storage, and similar tracking technologies to operate and improve the Service. These technologies help us maintain your session, remember preferences, and analyze usage patterns. You can control cookie behavior through your browser settings, though disabling cookies may affect Service functionality.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To create, manage, and authenticate your account
- To deliver, personalize, and improve the Service
- To track your progress, scores, and learning activity
- To send transactional communications such as account confirmations and password resets
- To send service-related updates and notifications
- To respond to your support requests and inquiries
- To detect, prevent, and address technical issues and fraudulent activity
- To analyze usage trends and optimize platform performance
- To comply with applicable legal obligations
3. Legal Basis for Processing
We process your personal data on the following legal grounds:
- Contract performance: processing necessary to provide the Service you requested
- Legitimate interests: improving and securing the Service, analyzing usage, and preventing abuse
- Consent: where you have explicitly agreed to a specific use, such as receiving marketing communications
- Legal obligation: where processing is required to comply with applicable law
4. Sharing of Information
4.1 Service Providers
We may share your information with trusted third-party service providers who assist us in operating the Service, including hosting providers, analytics services, email delivery platforms, and customer support tools. These providers are contractually obligated to handle your data only as directed by us and in accordance with this policy.
4.2 Business Transfers
If we are involved in a merger, acquisition, asset sale, or similar transaction, your information may be transferred as part of that transaction. We will notify you before your information becomes subject to a different privacy policy.
4.3 Legal Requirements
We may disclose your information when we believe in good faith that such disclosure is necessary to comply with a legal obligation, protect our rights or property, prevent fraud or abuse, or protect the safety of our users or the public.
4.4 No Sale of Data
We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.
5. Data Retention
We retain your personal information for as long as your account remains active or as needed to provide the Service. We also retain data as necessary to comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer required, we delete or anonymize it using industry-standard procedures.
You may request deletion of your account and associated data at any time by contacting us at help@pulavor.com.
6. Data Security
We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include encrypted data transmission, access controls, and regular security reviews.
No method of transmission over the internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.
7. Your Rights and Choices
Depending on your location and applicable law, you may have the following rights regarding your personal data:
- Access: request a copy of the personal data we hold about you
- Correction: request correction of inaccurate or incomplete data
- Deletion: request deletion of your personal data, subject to certain exceptions
- Portability: request transfer of your data to another service in a machine-readable format
- Objection: object to processing based on legitimate interests
- Restriction: request that we limit how we use your data in certain circumstances
- Withdraw consent: where processing is based on consent, withdraw it at any time without affecting prior processing
To exercise any of these rights, contact us at help@pulavor.com. We will respond within a reasonable timeframe consistent with applicable requirements.
8. Children's Privacy
The Service is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately at help@pulavor.com and we will take steps to delete it promptly.
9. Third-Party Links and Services
The Service may contain links to third-party websites or integrate third-party tools. This Privacy Policy applies solely to data collected through our Service. We are not responsible for the privacy practices of third parties and encourage you to review their privacy policies before providing any information.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify you by email or through a notice on the Service.
Your continued use of the Service after any changes become effective constitutes your acceptance of the revised policy.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us:
| Method | Details |
|---|---|
| help@pulavor.com | |
| Phone | +380689094142 |
| Address | Sobornosti St, 14, Poltava, Poltava Oblast, Ukraine, 36000 |
| Website | pulavor.com |